Terms of Service

We offer a Free plan, a monthly Standard subscription that includes a monthly credit allowance, pay-as-you-go credits, and optional add-ons such as Bring Your Own Key. Current prices, allowances and plan limits are shown on the Subscription page of your dashboard and at checkout; some tools (such as web search, browsing, app integrations and MCP servers) need a paid plan.

Eligible new accounts get a 30-day free trial of the Standard plan with $10 of trial credits. It starts automatically when you first deploy your AI team and needs no card. It is offered once per account, never turns into a paid plan on its own, and when it ends you choose a plan to keep your agents running.

First-time Standard subscribers receive the first-month discount shown at checkout (currently $4 off), applied automatically on the first paid month of their first Standard subscription. It does not apply again if you cancel and resubscribe.

We may change plans, features, allowances and prices. A price increase for a subscription takes effect from your next billing period after we give you notice.

Credits are a prepaid balance in US dollars, used to pay for what your agents use: AI model usage (the model provider's price plus Aiyubot's margin), running time for your agent workspace, and services such as web search, app-integration calls, voice, storage beyond the free allowance, and backups. Rates are shown in the product and may change.

Credits have no cash value, are not transferable, and cannot be exchanged for money. Promotional credits, such as trial credits, can be used only as stated when they are granted. We may set minimum and maximum top-up amounts.

Payments are taken in US dollars by our payment processors, Stripe or PayPal, under their own terms. By giving a payment method you confirm you are authorised to use it and authorise us, through our processors, to charge it for your purchases, subscriptions and recharges. You pay any bank, card or currency-conversion fees, and any taxes that apply; where we must collect tax, we add it. Promotion codes, where offered, apply only as stated.

If a payment fails, you remain responsible for the amount, and we may retry the charge.

Subscriptions, including add-ons, renew automatically each month at the then-current price until you cancel. You can cancel at any time from the Subscription page; cancellation takes effect at the end of the current billing period, you keep access until then, and you can resume before it ends. Your credit balance stays with your account.

If a renewal payment fails, the subscription waits for payment and we email you; if the payment cannot be collected, the subscription ends.

If you turn on auto-recharge, we charge your saved card a set amount whenever your balance reaches zero. The amount is shown in your billing settings and may increase after several successful recharges. Auto-recharge turns off if your card is declined, and pauses while your Spend Limit is reached.

You can set a Spend Limit on your usage. It counts from the moment you set it until you change, reset or remove it; it does not reset each month. We notify you at 80% and 100%. When it is reached, AI usage such as chat, voice, avatars, search and memory stops, and your workspace's running time is not charged; storage, backups and Marketplace subscriptions continue to be charged.

Usage is charged as it happens, so your balance can fall below zero. When it does (beyond any credit line we have given you), paid AI usage is refused until you add credits, and on Free and trial accounts your agent workspace is suspended. You must pay any negative balance, and we may collect it, including by charging your payment method.

Except where the law requires otherwise or these terms say so, payments are non-refundable, and cancelling a subscription does not refund the current period. If we end your paid plan for reasons other than your breach or non-payment, we refund the unused prepaid part. Nothing in these terms limits rights you have under consumer law, including any right to withdraw from a purchase that the law where you live gives you.

Please contact support@aiyubot.com before disputing a charge with your bank. We may suspend an account while a chargeback is open, and charging back a payment for expert work that was delivered is treated as fraud.

Your purchases, recharges and usage charges are listed in the billing activity of your dashboard. If you believe a charge is wrong, tell us within 60 days.